Multilingual customer experience, built for growth and always 100% human.
We help businesses deliver excellent service while scaling revenue, loyalty, and growth.
Inbound Customer Support
Round-the-clock multilingual support that keeps customers happy and loyal.
Proactive Engagement
Sales-driven interactions designed to boost revenue and customer lifetime value.
KYC & Fraud Prevention
Trusted compliance solutions to protect your business and customers.
Social Media Care
Real-time engagement across every channel where your customers are active.
About Us
Connecting for Growth & Building Connections
Silta CX is a global customer experience partner helping brands deliver exceptional service without losing the human touch. With over 10 years of CX leadership, we specialize in multilingual 24/7 support, proactive engagement, customer retention, and compliance solutions. Our mission is simple: to bridge companies and customers so both can grow together.
- 5+ languages supported
- 24/7 global coverage
- 10+ years of CX leadership
- 100% human-first service
Our Services
CX Services for Growing Brands
Inbound Customer Support
Multilingual agents providing 24/7 assistance with empathy and accuracy.
Proactive Engagement
Sales-driven conversations designed to increase loyalty and revenue growth.
Email & Reservation Handling
Fast, precise management of bookings, queries, and confirmations.
KYC & Fraud Prevention
Secure, compliant verification processes that protect brands and clients.
Social Media Customer Care
Real-time engagement that builds trust across digital channels.
VIP Management
Tailored, white-glove service for high-value and priority customers worldwide.
Why Choose Us
Our Promise to You
Choose the Right Plan for Your Business
Flexible plans designed to grow with your business while keeping every interaction human-first.
Starter Package
Starter package service-
500 Interactions
-
English only
Growth Package
Growth package service-
2,500 Interactions
-
English only
Scale Package
Scale package service-
6,500 Interactions
-
3 Languages
Enterprise Package
Enterprise package service-
10,000+ Interactions
-
Multi-Language
Optional Add-On: AI Training & Optimization – From €300/month (setup €750 one-time)
Need Help?
Ready to Elevate Your Customer Experience?
Partner with Silta CX and deliver 100% human, seamless support that grows with your business. Let’s help you scale with confidence while keeping every interaction personal.
Our Process
Expert Teams, Seamless Execution
Once your plan is selected, we assemble a dedicated multilingual team and bring your service to life. From support to engagement, retention, and social care, we manage every touchpoint so your customers experience excellence, and you focus on growth.
Testimonial
What Our Partners Say
Businesses around the world trust Silta CX to manage their customer experience with professionalism, empathy, and measurable results. Here’s what some of them share about working with us.
Need Support?
Ready to Transform Your Customer Experience?
Work with Silta CX to deliver seamless, multilingual, and 100% human support that drives loyalty and growth. Scale with confidence while we keep every interaction personal.
Get in Touch With Us.
Let’s Talk About Your CX
Have questions or ready to elevate your customer experience? Reach out to Silta CX today. Our team is here to understand your needs and help you deliver seamless, 100% human service—every step of the way.
Silta CX completely transformed how we connect with our customers. Their team blended effortlessly with ours, offering multilingual support that feels both professional and personal. We’ve seen improved satisfaction, stronger loyalty, and measurable growth in every market we serve.
Ammar Mirza Customer Succes Manager